8 Easy Ways to Fix iPhone Touch Screen Not Responding
One of the greatest strengths of the iPhone is its smooth touch screen operation, which is highly praised by many iPhone users. But some users may find that somehow the iPhone touch screen is not working no matter how they swipe or tap it. This makes them feel like crap. In simple terms, there are three factors very likely causing iPhone touch screen unresponsive: software glitches, memory issue, and damaged hardware. In this article, we will introduce 8 ways to fix this problem from the simplest ones based on these three factors.
- 1. Clean Your iPhone Screen
- 2. Restart Your iPhone
- 3. Adjust 3D Touch Settings
- 4. Reinstall the Problematic App
- 5. Check Available Memory
- 6. Reset All iPhone Settings
- 7. Restore Your iPhone to Factory Settings
- 8. Fix Hardware Issues
1. Clean Your iPhone Screen
When your iPhone touch screen is not responding, you should clean the surface of the screen first. The iPhone touch screen is subtle, and anything like gunk, oil, liquids, or debris can be the culprit for the touch screen trouble. Thus, it is necessary to clear the screen surface and keep it spotless and dry. You can use a soft cloth to wipe the screen surface gently, and you can make the cloth slightly moist if needed. You should also put in mind that never tap your iPhone touch screen when your hands are dirty and wet.
2. Restart Your iPhone
If your iPhone touch screen is still unresponsive, you can try to restart your iPhone to get it right again. Restarting the iPhone is a foolproof method, but it works for most of the small software glitches on the iPhone. The first thing you need is to turn off your iPhone by going to Settings > General > Shut Down, then you can press and hold the Side button to reopen it. This way is suitable for iOS 11 or later. If you are using some iOS versions earlier than iOS 11 or want to learn more methods to restart an iPhone, you can click here.
3. Adjust 3D Touch Settings
If restarting the iPhone makes no difference, we advise you to adjust the 3D Touch settings. This method works for most of the touchscreen problems, including iPhone touch screen not working. So it’s worth a try.
- Go to Settings > General > Accessibility > 3D Touch.
- Adjust the sensitivity slider several times to see if the touchscreen trouble is removed.
4. Reinstall the Problematic App
Sometimes the iPhone touch screen stops working just in a particular app. Then this app is to blame not the touchscreen itself. In this case, you can quit that app and reopen it. If the touchscreen problem still exists in that app, you can delete the problematic app and reinstall it. There is a possibility that your iPhone touch screen is still not working after you’ve reinstalled the problematic app. In this case, you can appeal to the app developer by leaving a message on the developer website. They would like to fix the problem for you.
5. Check Available Memory
If there is little memory space available on your iPhone, the iPhone touch screen is very likely not responding to any touch and stuck in certain interface. You can check the available storage by going to Settings > General > iPhone Storage. iPhone users are not allowed to expand the storage with a microSD card like that of Android devices, so you need to clean the iPhone memory regularly. For example, you can transfer your iPhone photos to the computer. You can also read more useful tricks to free up your iPhone storage.
6. Reset All iPhone Settings
Some unknown settings you’ve made unconsciously may also cause your iPhone touch screen unresponsive. Thus, you can try to reset all settings on the iPhone to fix the touch screen issue. The steps are as below.
- Step 1: Tap on Settings > General > Reset > Reset All Settings.
- Step 2: Type in the passcode if you’re asked.
- Step 3: Click Reset All Settings in the pop-up dialog and click it again to confirm.
- Step 4: Wait for your iPhone to reboot and see if the issue is gone.
Resetting all settings is different from resetting all content and settings, so you don’t need to worry that all the current data on your iPhone will be erased.
7. Restore Your iPhone to Factory Settings
The chances are that the iPhone touch screen still won’t work with all the ways above. At this time, you can try restoring your iPhone to factory settings. Please note that a factory restore will erase the current information and settings on your iPhone and install the latest iOS software. Thus, if you want to keep the information, it is necessary to backup your iPhone data before you get started with this method.
- Tap on Settings > [your name] > iCloud > Find My iPhone, then turn off Find My iPhone.
- Open iTunes on your computer and update it to the latest version.
- Connect your iPhone to the computer via a USB cable. Tap on Trust This computer and input your device passcode if asked.
- Click on the device icon when it appears in iTunes. If there is no device icon, learn how to fix iTunes not recognizing iPhone on Mac or PC.
- Select the Restore iPhone button and click on Restore in the pop-up dialog box to confirm.
After your iPhone restores to factory settings, you can set it up as new. If you want to get back the data, you can choose to restore your iPhone from an iTunes backup. Sometimes you may know there are a lot of backup files on your iPhone computer, but you don’t know where they are and what they contain. In this case, you can always use a third-party tool like Gihosoft iManager to preview and find the iTunes backup location on your computer.
8. Fix Hardware Issues
If your iPhone touch screen is not working yet even if you have restored your device to factory settings, you have to think about the hardware issues. One of the most common cases is that the water has infiltrated into your iPhone and disabled the touch screen from detecting the touch. If you accidentally dropped your iPhone into the water or splashed some liquid on your iPhone, you can see how to fix a water damaged iPhone. Apart from water damage, some broken components like a cracked screen will also make your iPhone touch screen unresponsive. At this time, we advise you to take your iPhone to an Apple Store or send it to an Apple Repair center for an overhaul and repair. You are not recommended to repair your device by yourself as it may cause more severe damage to your iPhone. Besides, don’t forget to make a backup for your iPhone data beforehand.
Above all are the eight ways you can employ when your iPhone touch screen is not working. They are simple and handy. You can try them one by one to solve the unresponsive touch screen at hand. Moreover, it is unforeseen when there will be an issue on your iPhone, so you are strongly recommended to back up your iPhone data regularly. If you have any suggestions or queries, please sound off in the comment section below.