Welcome to Gihosoft Support Center!
We would like to try our best to provide every customer with the most professional software and the best service, so we’re appreciated to hear your feedbacks, testimonials, suggestions and other questions about Gihosoft. We promise that our support team will reply your email within 24 business hours. Thanks for your support and cooperation!
How to Contact Us?
- Email: our technical support email is support#gihosoft.com (please replace ” # ” with ” @ “).
- Call: for emergency circumstances, you can call us: (86)-755-26644877 (Branch Office, Shenzhen, China).
- Working Hours: 9:00 – 12:00 a.m. & 13:00 – 18:00 p.m. (GMT+8)
1. Update Center
Please don’t hesitate to contact us if your meet the following circumstances:
- The registration information of the software you purchased is lost.
- You didn’t receive a license after paid on the third-party payment system Mycommerce.com.
- The license you received cannot register the software successfully.
- If you want to upgrade from free version to professional version but have several questions.
2. Technical Support
If you meet any problem when using our software or have any question about software features, please feel free to let us know and we’ll deal with it soon.
3. Contact Gihosoft
If you have any suggestion about Gihosoft website, software, after-sales service, please send us an email and we’ll reply you as soon as possible. You can also go to corresponding product review page to submit your questions and reviews.